A Professional Service Automation solution, built on Odoo, designed for Managed Service Providers.
As MSPs scale, many hit the same wall: scattered spreadsheets, isolated tools, and inefficient handoffs between teams.
of MSPs struggle with delivery delays due to process fragmentation
miss billable hours because of poor time tracking
With most PSA solutions, you end up juggling disconnected tools, Excel sheets, and third-party integrations. That’s where we step in.
We’ve curated a PSA solution on Odoo- a powerful ERP platform to fit the MSP model inside-out.
With most PSA solutions, you end up juggling disconnected tools, Excel sheets, and third-party integrations. That’s where we step in.
We’ve curated a PSA solution on Odoo- a powerful ERP platform to fit the MSP model inside-out.
Track leads, automate follow-ups, and send smart quotes
Assign, monitor, and collaborate with full visibility
Capture billable/non-billable time accurately
Ticket-based service with SLA tracking and priority routing
Auto-generate one-time or recurring invoices
Manage service contracts and renewals
Real-time dashboards for utilization, revenue, SLA breaches
Seamless handoff to finance team (Odoo native or integrated)
From lead to invoice, everything, in one connected system.
Start with Odoo’s built-in CRM to capture and track potential clients.
Once a deal is ready to close, create a quotation right inside the CRM, no need to switch tabs.
Projects created from Sales Orders are immediately actionable:
Track service delivery effortlessly:
Handle client tickets with full visibility and automation using Odoo Helpdesk:
Say goodbye to manual invoicing chaos:
Get the visibility, clarity, and flexibility you need to make those critical decisions for growth:
Technicians using Odoo PSA can focus more on solving
problems and less on managing systems.
Prioritize work, see ticket details at a glance, and resolve faster
Log billable hours directly from the task or ticket, no extra forms or backtracking
Use smart suggestions, auto-responses, and workflows to reduce repetitive tasks
Know what’s coming next with clear task assignments and SLA countdowns
Odoo PSA gives service/delivery managers the clarity
they need to lead teams efficiently without micromanaging.
Allocate work based on availability and urgency
Monitor real-time logs and approve hours with one click
Auto-assign tickets based on type, client, or SLA status
See who’s overbooked or underused and reallocate fast
Odoo PSA delivers the numbers that matter with
full control to make better business decisions.
Track who’s doing what, when, and how well
Automate recurring invoices, retainers, time-based billing, or project milestones
Know which contracts boost your margins — and which drain them
How This Cybersecurity Firm Consolidate 8 Apps into One with Odoo & Aktiv.
Why This 25-Year-Old MSP Trusts Odoo to Power Their Future
3 Common MSP Struggles Solved with Odoo.
Clarity Over Chaos Everything in one place. No more spreadsheet shuffles.
Accurate, Automated Billing From project hours and tickets to retainers, all invoiced on time.
Know who’s overbooked and who’s underused instantly.
Track resolution time, breach risks, and support quality.
Service heads, finance teams, and field techs- everyone gets what they need.
Add HR, inventory, or advanced accounting later, all inside Odoo.
ConnectWise Automate, Atera, NinjaOne
Outlook, Gmail, Microsoft Teams, Slack
QuickBooks, Xero, Odoo Accounting
Confluence, Notion
Odoo offers the flexibility, scalability, and affordability that MSPs need as they grow:
With Odoo, you’re not boxed into rigid software, you’re building a business system that fits you.
This Odoo PSA solution is ideal for:
If you’re growing and want to scale smart, this Odoo-powered PSA solution is built for you.
Yes. Odoo is flexible and supports integrations with:
We also offer integration support for less-common tools, just ask.
Yes, recurring billing is built-in. You can:
This makes it ideal for MSPs offering managed IT services, cloud hosting, or support retainers.
Absolutely. In fact, the PSA stack we’ve built on Odoo is designed for small and growing MSPs who:
Who we are?
Aktiv is Odoo certified partner company offering end-to-end implementation services.
We don’t just implement ERP, we bridge the gap between technology and your workforce, ensuring smooth adoption, empowered employees, and maximized ROI.
With over 10+ years of experience implementing Odoo for SME and Enterprise clients, we know how to assist you in your digital transformation journey.
It’s what we do the best!
100+
Skilled Professionals
Why choose us?
Explore Insights from the world of Odoo & ERP and transform your business digitally.
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